PROFESSIONAL EXPERIENCEMy career spans nearly four decades and every major wave of the communications and technology revolution — from telephone directories and landlines, to cellular, to managed IT services, cloud infrastructure, cybersecurity, and artificial intelligence. What has never changed is the mission: help people and organizations harness technology to grow, compete, and thrive.
HAGGAI DAVIS SERVICES, LLC, Baton Rouge, LA IT & Telecom Consultant | 2003 – Present Operating an independent telecom consulting practice, serving as an expert witness in compensation litigation, advising on regulatory matters, and building pricing and sales infrastructure for managed service providers, non-profits, and a startup CLEC. 180 PROS, Baton Rouge, LA | Jul 2025 – Dec2025 As an interim COO, on a contract basis, of 180 Pros, a Baton Rouge-based IT services firm, I oversaw daily operations, sales organization growth, and marketing strategy — delivering a 30% increase in team efficiency and expanding the client base through strategic partnerships and multi-channel marketing. GENERAL INFORMATICS, Baton Rouge, LA Senior Customer Success Manager | May 2021 – Jul 2025 Managed $225,000 in monthly recurring revenue across major enterprise accounts in Louisiana and Texas, serving as a trusted technology advisor to C-level stakeholders. Delivered regular IT strategy reviews aligning technology roadmaps with business goals across cybersecurity, cloud, and network modernization. EMCO TECHNOLOGIES, Baton Rouge, LA Director of IT- Sales & Service | 2017 – Apr 2021 Grew Monthly Recurring Revenue from $4,000 to $65,000 — a 1,525% increase — by building a disciplined sales operation around CRM strategy, multi-channel marketing, and end-to-end network consulting. EMCO was acquired by General Informatics in 2021, a validation of the business value created during this period. GULF SOUTH TECHNOLOGY SOLUTIONS, Baton Rouge, LA Director of Sales | 2011 – 2017 Led sales as a Microsoft Partner, representing Gulf South at the Microsoft Worldwide Partner Conference in 2013 and 2015. Certified as a Microsoft Customer Immersion Experience leader, delivering Office 365 training and technology education sessions to clients and Microsoft forums statewide. GO KAHUNA & VERITAS DATA PQS, Baton Rouge, LA Chief Operating Officer / Co-Owner – Sales, Marketing & Operations | 2005 – 2011 Co-founded and scaled two technology businesses to $1M in revenue within three years. Built the operational backbone from scratch — web infrastructure, databases, and workflow automation — while negotiating enterprise partnerships with The Shaw Group, AIG, and Zurich Insurance. Designed the Veritas Data automated PQS database, cutting processing time from three weeks to 20 seconds, and secured a nationwide promotion agreement with ABC. XSPEDIUS COMMUNICATIONS, Baton Rouge & Lafayette, LA Regional Sales Manager | 2004 – 2005 Managed two regional branches and a 20-person team across sales, technical support, and customer service, boosting regional efficiency by 15% through standardized processes. EATEL, Gonzales, LA Sales Manager – Greater Baton Rouge | 1997 – 2003 Built and managed a 12-person sales team, that grew to a 20-person team through an acquisition, generating $40K+ in monthly recurring revenue. A three-time member of the 120 Club for consistently surpassing sales targets. Cellular One, Greater Baton Rouge, La Sales - 1990 - 1997 Selling cellular phones at a time when mobile communication was still an emerging concept — an early lesson in helping people embrace technologies that would change their lives.
South Central Bell, South Louisiana Sales- 1987-1990 My technology career began at South Central Bell, where I sold Yellow Page advertising and local phone services at a time when the telephone was still the backbone of American business communication. It was my first lesson in helping people and businesses connect — a thread that has run through everything I've done since.
HAGGAI DAVIS SERVICES, LLC, Baton Rouge, LA IT & Telecom Consultant | 2003 – Present Operating an independent telecom consulting practice, serving as an expert witness in compensation litigation, advising on regulatory matters, and building pricing and sales infrastructure for managed service providers, non-profits, and a startup CLEC. 180 PROS, Baton Rouge, LA | Jul 2025 – Dec2025 As an interim COO, on a contract basis, of 180 Pros, a Baton Rouge-based IT services firm, I oversaw daily operations, sales organization growth, and marketing strategy — delivering a 30% increase in team efficiency and expanding the client base through strategic partnerships and multi-channel marketing. GENERAL INFORMATICS, Baton Rouge, LA Senior Customer Success Manager | May 2021 – Jul 2025 Managed $225,000 in monthly recurring revenue across major enterprise accounts in Louisiana and Texas, serving as a trusted technology advisor to C-level stakeholders. Delivered regular IT strategy reviews aligning technology roadmaps with business goals across cybersecurity, cloud, and network modernization. EMCO TECHNOLOGIES, Baton Rouge, LA Director of IT- Sales & Service | 2017 – Apr 2021 Grew Monthly Recurring Revenue from $4,000 to $65,000 — a 1,525% increase — by building a disciplined sales operation around CRM strategy, multi-channel marketing, and end-to-end network consulting. EMCO was acquired by General Informatics in 2021, a validation of the business value created during this period. GULF SOUTH TECHNOLOGY SOLUTIONS, Baton Rouge, LA Director of Sales | 2011 – 2017 Led sales as a Microsoft Partner, representing Gulf South at the Microsoft Worldwide Partner Conference in 2013 and 2015. Certified as a Microsoft Customer Immersion Experience leader, delivering Office 365 training and technology education sessions to clients and Microsoft forums statewide. GO KAHUNA & VERITAS DATA PQS, Baton Rouge, LA Chief Operating Officer / Co-Owner – Sales, Marketing & Operations | 2005 – 2011 Co-founded and scaled two technology businesses to $1M in revenue within three years. Built the operational backbone from scratch — web infrastructure, databases, and workflow automation — while negotiating enterprise partnerships with The Shaw Group, AIG, and Zurich Insurance. Designed the Veritas Data automated PQS database, cutting processing time from three weeks to 20 seconds, and secured a nationwide promotion agreement with ABC. XSPEDIUS COMMUNICATIONS, Baton Rouge & Lafayette, LA Regional Sales Manager | 2004 – 2005 Managed two regional branches and a 20-person team across sales, technical support, and customer service, boosting regional efficiency by 15% through standardized processes. EATEL, Gonzales, LA Sales Manager – Greater Baton Rouge | 1997 – 2003 Built and managed a 12-person sales team, that grew to a 20-person team through an acquisition, generating $40K+ in monthly recurring revenue. A three-time member of the 120 Club for consistently surpassing sales targets. Cellular One, Greater Baton Rouge, La Sales - 1990 - 1997 Selling cellular phones at a time when mobile communication was still an emerging concept — an early lesson in helping people embrace technologies that would change their lives.
South Central Bell, South Louisiana Sales- 1987-1990 My technology career began at South Central Bell, where I sold Yellow Page advertising and local phone services at a time when the telephone was still the backbone of American business communication. It was my first lesson in helping people and businesses connect — a thread that has run through everything I've done since.